Chapter 5 Troubleshooting
ID NO.
TITLE ERROR CONTENTS SOLUTION
0393 TRACEABILITY It has changed the Lot No. that was
programmed on the memory.
It changed the Lot No. that has been
used before (=that is programmed on
the memory).
[EXEC]: Validate the change.
[STOP]: Invalidate the change.
0396 USB Memory stick
is not inserted.
USB Memory stick is not inserted or
the inserted USB Memory stick
cannot be recognized.
[OK]
Insert the USB Memory stick. If USB
Memory stick is already inserted, retry
it again.
0397 NO USB
MEMORY
USB Memory stick is not inserted.
USB Memory stick is not inserted or
the inserted USB Memory stick
cannot be recognized. (Only when
saving TOTAL. Except for this, it
becomes Error 396.)
[OK]
Insert the USB Memory stick. If USB
Memory stick is already inserted, retry
it again.
5.3.4 Printers (No. 700s to 900s, 1600s, and 1800s)
ID NO.
TITLE ERROR CONTENTS SOLUTION
0401 WRAPPER IS NOT
CONNECTED
Wrapper is not connected.
(Communication error before the
power for wrapper is ON.)
Connection to wrapper was cut.
After confirming the connection,
re-boot is necessary.
[OK]
Once the error is released with [OK], it
can only work with PRINT mode.
0402 NO RESPONSE
FROM WRAPPER
No response from the wrapper.
(Communication error before the
power for wrapper is ON.)
Connection to wrapper was cut.
After confirming the connection,
re-boot is necessary.
[OK]
Once the error is released with [OK], it
can only work with PRINT mode.
0403
PROBLEM CAUSED
ON WRAPPER
The communication problem with
wrapper occurred.
Send and Receive commands do
not match each other.
REBOOT
Check the software versions of main
and wrapper.
5-14
5.3.4 Error relates to wrapper (Code 400s)