2RV/2RW/2RX/2RY/3RA-3
7-26
(1-5) Paper jam due to paper loading failure at the paper source
(1-6) Paper jam due to the inferior paper
Step Check description Assumed cause Measures Reference
1 (When skewing, creasing,
paper jam occurs) Re-set-
ting the guide.
The guide is not aligned to
the paper size.
Align the paper width guide,
paper guide (MP tray) or PF
paper width guide (paper
feeder) to the paper size and
re-load paper.
2 Re-loading paper The paper fanning is not
enough.
Fan paper and reload it in the
paper source. If a part of the
paper is bent, remove it.
Step Check description Assumed cause Measures Reference
1 Replacing the paper Unspecified papers are
used.
Explain to the user to use the
paper within the specifica-
tions.
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