Metrix MX2034 User Manual

Doc# 100576 • REV C (Sept 2017) Page 29 of 42
5. TROUBLESHOOTING
5.1 MX2033 AND MX2034
  
SIG stuck near -21V Probe is disconnected Verify that the probe is properly
connected and the gap is in the OK
region.
SIG stuck at -Vt SiG shorted to power Disconnect the SIG line at the
DPS and measure the DPS voltage
between SIG and COM. If this
measures correctly, the short is in
the eld wiring.
SIG stuck 0 < Vout <
-0.05V
Probe is shorted
Probe is disconnected
(MX2030 or 3300)
Verify that the probe is properly
connected and the gap is in the OK
region.
SIG stuck at 0 V Signal wire disconnected
Output shorted to common
Power or common discon-
nected
Measure between –Vt and COM
at the DPS and verify the input
power is within the specied
range.
Disconnect the SIG wire and mea-
sure between SIG and COM at the
DPS to verify the SIG out voltage.
If SIG out is correct, the eld wir-
ing is shorted or disconnected at
the monitor side.
Scale Factor is high Cable length or probe series
is congured incorrectly
Verify that probe and extension
cable are of the same series and
have the correct system length.
Use the custom calibraon feature
to correct the scale factor for the
given probe (see secon 4.2)
Scale Factor is low Load impedance is too low Verify that the input impedance of
the measuring device is 10 kohms.
Scale Factor is low Scale factor not adjusted for
safety barriers
Verify that the monitoring system
was correctly congured for safety
barriers. With barriers, the scale
factor is 192 V/mil.
Scale Factor is low Cable length or probe series
is congured incorrectly
Verify that probe and extension
cable are of the same series and
have the correct system length.
Use the custom calibraon feature
to correct the scale factor for the
given probe (see secon 4.2)

Metrix MX2034 Specifications

General

Brand	Metrix
Model	MX2034
Category	Measuring Instruments
Language	English