Problem solving guide
99
The following guide should help you to find the reason for a fault and to correct it.
However, please observe the following:
Repairs may only be carried out by the Miele Customer Service Department.
Unauthorised repairs can expose the user to considerable risk.
To avoid unnecessary service visits, check that the fault has not been caused by incorrect
operation when an error message first appears.
Technical faults and messages
Problem Cause and remedy
The display is dark and all
LEDs are out.
The machine is not switched on.
Switch the machine on using the button.
A fuse is defective or has tripped.
Refer to the minimum fuse rating on the data plate.
Reset the trip switch.
If the fuse trips again, call the Miele Customer Service
Department.
The machine is not plugged in, or connected to the power
supply.
Insert the plug and switch on at the socket.
The machine has switched
itself off.
This is not a fault.
The Auto-Off function switches the machine off
automatically after a pre-set duration to save energy.
Switch the machine on using the button.
The time appears on the
display.
This is not a fault.
The machine is ready for use.
Press any button to reactivate the machine.
Programme finished has ap-
peared on the display and
you cannot select or start
a programme.
This is not a fault.
Open and close the door.
The machine must be switched on when you do this.
Interruption to the power
supply during operation
If a temporary interruption to the power supply occurs
during a programme sequence, no action is required.
The programme will continue after the interruption.
If the temperature in the wash cabinet drops below the
minimum value required for the programme block during
the interruption to the power supply, the programme
block will be repeated.
If there has been an interruption to the power supply of
≥20hours, the entire programme will be repeated.
Next service due on: This is not a fault.
The Miele Customer Service Department has
recommended a date for the next service visit.
Please contact the Miele Customer Service Department
to arrange a service visit.
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