6809456A82 January 23, 2003 35
Level 1 and 2 Service Manual Troubleshooting
Troubleshooting
Manual Test Mode
Motorola C350 Series telephones are equipped with a manual test mode capability.
This allows service personnel to verify functionality and perform fault isolation by
entering keypad commands.
To enter the manual test command mode, a GSM / DCS test SIM must be used.
1. Press O to turn the phone OFF.
2. Remove the battery as described in the procedures.
3. Remove the customer’s SIM card from the phone as described in the
procedures.
4. Insert the test SIM into the SIM slot.
5. Replace the battery as described in the procedures.
6. Press O to turn the phone ON.
Manual Test Mode Commands
Table 2. Manual Test Commands
Key Sequence Test Function/Name Remarks
<Menu>048263* Enter manual test mode
"End" Key Exit manual test mode
54* Suspend Required for all Test Mode Operations
0*0*0 Select tone 0
0*0*1 Select tone 1
0*0*2 Select tone 2
0*0*3 Select tone 3
0*0*4 Select tone 4
0*0*5 Select tone 5
0*0*6 Select tone 6
0*0*7 Select tone 7
0*0*8 Select tone 8
0*0*9 Select tone 9
0*0*124 Select tone 1 KHz
0*0*125 Select tone 2 KHz
0*0*126 Select tone 3 KHz
0*0*127 Select tone 4 KHz
0*1*X Disable tone X
3*0*1 Enable vibrator
3*0*0 Disable vibrator
4*3*1 Enable speech coder full rate Audio loopback
4*3*0 Disable speech coder full rate
4*4*1 Enable speech coder enhanced full rate