R900
®
Belt Clip Transceiver Users' Guide 37
Appendix D: Fixed Network System - IT Requirements
Fixed network systems are information technology (IT) dependent. As a result, it is critical to
have your IT department involved at the earliest stages of the project.
N_SIGHT
®
/ N_SIGHT
®
PLUS - Server
You can provide or purchase a dedicated server for the host software per specifications.
Hosting through a cloud server is also an available option.
The host software requires a dedicated standalone server. Server specifications are based on
the size of your customer base and are listed in Table 1.6 on page1 and Table 1.9 on page1.
It is also important to review the N_SIGHT
®
Software Suite Getting Starting Guide for additional
information.
Utility IT-Role and Responsibility
The following list includes the role and responsibility of the IT department at your utility.
l Install and setup a dedicated server for N_SIGHT / N_SIGHT PLUS software, including
internal / external static IP addresses / DNS, NTP service.
l Set up the server with the local admin account required for support, upgrades,
maintenance, etc.
l Configure the server network connections to email server, firewall, third-party applications,
client workstations, etc.
l Open the R900 Gateway to server communication ports in the firewall. You can do this
through an Ethernet connection (to a switch, router, media converter, or point-to-point
radio communications) or via cellular communications (GPRS / CDMA) through the
Internet. You can use the Static IP addresses.
l Remote access (RDP or VPN) to SERVER for system support access.
A critical component of a successful system is ongoing support from Neptune's Customer
Support Group.
l Solicit support for the CIS utility billing system vendor interface which often requires
support from your IT and billing departments to verify or create billing transfer files.
(Neptune v4 import file recommended.)
l Purchase cellular data plans using approved supported providers.
l Set up and support billing and mobile meter reading workstations for the N_SIGHT host
software installation.
l Be sure to have an FTP server, which is required for R900 Gateway v1-v3 systems. Secure
FTP is not supported.
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