NETGEAR EAX20 User Manual

Cannot connect to extender using the
Nighthawk app
You can use the Nighthawk app to set up your extender and access your extender
settings.
If the Nighthawk app is unable to connect to your extender, try these troubleshooting
tips:
•
If you're setting up your extender for the first time, make sure your mobile device is
connected to the extender WiFi network called NETGEAR_EXT.
•
If you already set up your extender, make sure your mobile device is connected to
the new extender WiFi network that was set.
Your extender's WiFi network and password is the same as your router's WiFi network
and password.
•
If you already set up your extender and your extender is connected to a Nighthawk
router, you can access your extender settings through your router's Network Map
in the Nighthawk app.
Launch the Nighthawk app, tap the Network Map on the router dashboard, and
then tap the extender icon.
User Manual63FAQs and troubleshooting
AX1800 4-Stream WiFi Mesh Extender

NETGEAR EAX20 Specifications

General

Type	Network repeater
WPS push button	Yes
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Maximum transfer distance	- m
Package type	Box
Package depth	290 mm
Package width	210 mm
Package height	110 mm
Package weight	990 g
Master (outer) case width	242 mm
Master (outer) case height	380 mm
Master (outer) case length	477 mm
Master (outer) case weight	5370 g
Quantity per master (outer) case	4 pc(s)
Modulation	1024-QAM
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Cabling technology	10/100/1000Base-T(X)
Security algorithms	128-bit AES, WPA-PSK
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11g, IEEE 802.11k, IEEE 802.11n
Ethernet LAN (RJ-45) ports	4
Product color	Black

Weight and Dimensions

Depth	169.5 mm
Width	241.7 mm
Height	63.4 mm
Weight	504.5 g