83 – C910 Troubleshooting
Printing is light. The toner cartridge is
not properly seated.
Reinstall the toner cartridge.
The toner is low. Replace the toner cartridge.
The paper is moist. Use paper stored in proper
temperature and humidity
conditions.
The paper is not suitable
for the printer.
Use recommended paper.
Thickness and type of
paper are inappropriate.
Set a proper value for
[Media Weight] and [Media
Type] in the menu setup, or
set one value thicker for
[Media Weight].
Recycled paper is being
used.
Set one value thicker for
[Media Weight] in the menu
setup.
Partially faded
images. White
spots and lines
appear in solid
printing.
Paper is moist or dry. Use paper stored in proper
temperature and humidity
conditions.
Vertical lines
appear.
The image drum
cartridge is damaged.
Replace the image drum
cartridge.
The toner is low. Replace the toner cartridge.
Symptoms Possible causes Steps to take