Holding and Resuming Calls
Holding and Resuming Calls
When you are in a call, you can place an active audio call on hold and resume the call.
When you place a call on hold, the Mute key indicators on the system and microphones are red. When
you are placed on hold, the Mute key indicators on the system and microphones flash green.
Related Topics
Audio Calls
Hold a Call
You can place any active call on hold on Polycom Trio.
Procedure
•
During an active call, select
Hold.
If you're in the Calls screen, select the call first.
The Resume
icon is displayed.
Resume a Call
You can view and resume all held calls on the phone.
Procedure
•
Do one of the following:
◦
Select
Resume.
◦
From the Calls screen, select the call and select
Resume.
Transferring Calls
Transferring Calls
You can transfer active or held calls to another person using the following transfer types:
•
Blind transfer—Transfers the call directly to another line without speaking with the other party
first.
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