Rheem RTGH-RH10DV User Manual

53
Error Code Error Code Description Possible Remedies
Er:41
Fan Speed too High
with Flame On
Press the Power button to clear the Error Code.
If Error happens again:
1. Check the vent connections for blockages.
2. Check the burner assembly.
3. Check fan operation. If fan appears to be operating normally but RPMs are
too low or too high, replace the fan.
4. If the problem persists, replace the main control.
Er:43
Burner Overheat Switch
Open
Press the Power button to clear the Error Code.
If Error happens again:
1. Check burner overheat switch connections. Ensure connections are secure.
2. Check switch resistance. If resistance is zero, replace the switch.
3. If the problem persists, replace the main control.
Er:44
Recirculation
Abnormality
Press the Power button to clear the Error Code.
If Error happens again:
1. Ensure water heater inlet and outlets are open and water is supplied to the
water heater.
2. Check the pump operation.
3. If it doesn’t work, ensure wiring connections to pump.
4. If even supply power to pump and doesn’t run it replace the pump.
If Error happens again:
1. Verify recirculation loop length is within specication. Air purge is not enough.
2. Too much restriction on recirculation loop.
3. Return loops are clogged.
4. Check the recirculation loop condition
Er:45 Water Leak
1. Turn power off to the water heater.
2. Valve off the water heater to isolate it from the system.
3. Call a qualied service technician to diagnose and repair the source of the
leak.
Er:60
Hot Water Temperature
Abnormality
Press the Power button to clear the Error Code.
If Error happens again:
1. Ensure water heater inlet and outlets are open and water is supplied to the
water heater.
If Error happens again:
1. Ensure water heater inlet and outlets are open and water is supplied to the
water heater.
2. Check the pump operation.
3. If it doesn’t work, ensure wiring connections to pump.
4. If even supply power to pump and doesn’t run it, replace the pump.
If Error happens again:
1. Verify recirculation loop length is within specication. Air purge is not enough.
2. Too much restriction on recirculation loop.
3. Return loops are clogged.
4. Check the recirculation loop condition.
Er:61
Fan Speed Feedback
Signal Abnormal
This Error Code will go away when the condition is remedied.
If Error happens again:
1. Check the connections to the fan. Ensure all are secure.
2. If the fan does not rotate during the ignition sequence, check for DC15~30V
power at the fan connection. If DC15~30V power is present at the control,
replace the fan. If the blower does not have DC15~30V power, check power
at the control. If DC15~30V power is not present at the control, replace the
control.
3. If the problem persists, replace the main control.
Er:65
Supply Water Valve
Error
Press the Power button to clear the Error Code.
If Error happens again:
1. Turn power OFF and ON at the main power switch internal to the water
heater.
2. Check wiring connections to supply water valve. Ensure all are secure.
3. Replace supply water valve.
4. If the problem persists, replace the main control.
Chapter3HowtoUseTheControlPanel

Rheem RTGH-RH10DV Specifications

General

Brand	Rheem
Model	RTGH-RH10DV
Category	Water Heater
Language	English