Error Code Cause Solution
I0511-000
The authentication server login
name is the same as a user
name already registered on the
machine. (Names are
distinguished by the unique
attribute specified in the LDAP
authentication settings.)
1. Delete the old, duplicated
name or change the login
name.
2. If the authentication server
has just been changed, delete
the old name on the server.
I0607-001
An authentication error
occurred because the Address
Book is being used at another
location.
Wait a few minutes and then try
again.
I0606-004
Authentication failed because
the user name contains
language that cannot be used
by general users.
Do not use "other", "admin",
"supervisor" or "HIDE*" in
general user accounts.
I0612-005
Authentication failed because
no more users can be
registered. (The number of
users registered in the Address
Book has reached capacity.)
Ask the user administrator to
delete unused user accounts in
the Address Book.
I0707-001
An authentication error
occurred because the Address
Book is being used at another
location.
Wait a few minutes and then try
again.
Machine Cannot Be Operated
If the following conditions arise while users are operating the machine, provide the instructions on how to
deal with them.
Condition Cause Solution
Cannot perform the following:
• Print with the printer driver
• Connect with the TWAIN
driver
User authentication has been
rejected.
Confirm the user name and login
name with the administrator of
the network in use if using
Windows Authentication, LDAP
Authentication, or Integration
Server Authentication.
9. Troubleshooting
238