For details, see p.105 "Supported Paper for Each Tray".
• The fusing unit is deteriorated or damaged. Replace the unit.
For details, see p.172 "Replacing the Maintenance Kit".
The printed image is different from the image on the computer
A printed image is different from the image on the computer's display.
• When you use some functions, such as enlargement or reduction, the layout of the image might be
different from that displayed on the computer display.
Images are cut off, or excess pages are printed.
• If you are using paper smaller than the paper size selected in the application, use the same size paper
as that selected in the application. If you cannot load paper of the correct size, use the reduction
function to reduce the image, and then print.
For details, see the printer driver Help.
PDF Direct Print is not executed (PDF file is not printed).
• You must install an optional hard disk drive or set the value of [RAM Disk] in the System Menu to 2
MB or higher.
For details about [RAM Disk], see "System Menu", Software Guide.
• After adding a memory unit and setting the value of [RAM Disk] in the System Menu to 8 MB, value
of [RAM Disk] returns to 0 MB if the memory unit is removed. If this happens, reset the value of [RAM
Disk] to 2MB or higher.
For details about [RAM Disk], see "System Menu", Software Guide.
• When printing a PDF with a password set, set the password of the PDF file using the [Change PDF
Password] menu in [PDF Menu] or Web Image Monitor. For details about [Change PDF Password],
see "PDF Menu", Software Guide.
For details about Web Image Monitor, see Web Image Monitor Help.
• PDF files not allowed to be printed by the PDF file security setting cannot be printed.
• Highly compressed PDFs cannot be printed using PDF Direct Print.
Open the relevant application and print the PDF file using the printer driver.
Set the file format to standard PDF.
As a result of printing using PDF Direct Printing, characters are missing or misshapen.
• Before printing, embed the font in the PDF file to be printed.
Other Printing Problems
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