Message Cause Solution
"Some page(s) are near
blank."
The first page of the
document is almost blank.
The original's blank side might have
been scanned. Be sure to place your
originals correctly. For details about
determining the cause of blank pages,
see "Detecting Blank Pages", Fax.
• Settings that can be confirmed in System Settings or Fax Features on the control panel can also be
confirmed from Web Image Monitor. For details about how to confirm the settings from Web
Image Monitor, see Web Image Monitor Help.
• If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen,
prompting you to add paper. If there is paper left in the other trays, you can receive documents as
usual, even if the message appears on the screen. You can turn this function on or off with
"Parameter Settings". For details about how to do this, see "Parameter Settings", Fax.
When Network Setting Problems Occur
Message Cause Solution
"Check whether there are
any network problems."
[13-10]
The alias telephone number
you entered is already
registered on the gatekeeper
by another device.
• Check that the correct alias phone
number is listed in [H.323
Settings] of [Fax Features]. For
details about H.323 Settings, see
"Initial Settings", Fax.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[13-11]
Cannot access gatekeeper. • Check that the correct gate
keeper address is listed in [H.323
Settings] of [Fax Features]. For
details about H.323 Settings, see
"Initial Settings", Fax.
• For details about network
problems, contact your
administrator.
10. Troubleshooting
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