Ricoh SP 330DN Field Service Manual

5.System Maintenance
168
Capturing the Debug Logs
Overview
You can use the Web Image Monitor to get debug logs.
Retrieving the Debug Logs
A PC is necessary to acquire the debug log.
1. Enter the following URL in the browser:
http://<ip address>/Primax-debug-info.asp?en-us
2. After going to the "Webpage Debug Page", select the following items one at a time.
 Get Debug Message
 Get Event Log
 Get Error Log
Multiple items cannot be selected at the same time on the Debug Item List.
Regarding the "Debug Message", old log data is overwritten by new log data because of the buffer
size limitation. Therefore, please conduct "Get Debug Message" immediately after a problem
occurs.
3. Select the debug item, press OK, and the .bin file will be downloaded.
If the output speed for the log data is slower that the generated speed for the log data, some logs
might be lost.
Debug Item List:
Item name
Description
Get Memory
When this item is selected, Start Address, Size, and the unit (bytes, Kb, or Mb)
can also be selected. Start Address and Size should be smaller than the total
engine memory size.
Get Flash
When this item is selected, Offset, Size, and the unit (bytes, Kb, or Mb) can also

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm