Ricoh SP 330DN Field Service Manual

2.Installation
13
3. Confirm the Request Number.
SP menu > [@Remote] > [Remote Service] > [Instl:Reference]
4. Check the confirmation result.
SP menu > [@Remote] > [Remote Service] > [Instl:Ref Rslt]
Value
Meaning
Solution/ Workaround
0
Succeeded
-
1
Request number error
Check the request number again.
3
Communication error (proxy enabled)
Check the network condition.
4
Communication error (proxy disabled)
Check the network condition.
5
Proxy error (authentication error)
Check the proxy user name and password.
8
Other error
See "Error Codes" below this.
9
Request number confirmation executing
Processing… Please wait.
5. Make sure that the screen displays the Location Information only when it has been input at the
Center GUI.
SP menu > [@Remote] > [Remote Service] > [Instl:Ref Section]
6. Execute the registration.
SP menu > [@Remote] > [Remote Service] > [Instl:Rgstltn]
7. Check the registration result.
SP menu > [@Remote] > [Remote Service] > [Instl:Rgstltn Rst]
Value
Meaning
Solution/ Workaround
0
Succeeded
-
2
Already registered
Check the registration status.
3
Communication error (proxy enabled)
Check the network condition.
4
Communication error (proxy disabled)
Check the network condition.
5
Proxy error (Authentication error)
Check the proxy user name and password.
8
Other error
See "Error Codes" below this.
9
Request number registration executing
Processing… Please wait.
8. Make sure that the function flag is "Enable".
SP menu > [@Remote] > [Remote Service] >[Function Flag]
After Setting
The first manual call after setting is considered as a test call. Be sure to execute the test call, or the first
manual call from the customer will be considered as the test call.
1. Enter the "Maintenance Mode (SP mode)".
2. Execute the "Manual Call".
SP menu > [@Remote] > [Remote Service] > [Remote Diagnostics]
3. "Running…" is displayed for about 3 seconds. This message disappears automatically after 3
seconds, and then returns to [Remote Service] menu.

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm