Ricoh SP 330DN Field Service Manual

6.Troubleshooting
198
development roller.
Solutions
Lower the image density in UP mode.
Four-line LCD panel: UP menu > [System Settings] > [Image Density]: Set to [-3].
Touch panel: UP menu > [Setting] > [System Settings] > [Image Density]: Set to [-3].
Mottled Image on Solid Images
Problem
Mottled image may occur around the toner near end alert of a 7K cartridge on solid images on the
second page in duplex mode.
Causes
Toner inside the cartridge has deteriorated.
Solutions
Replace the AIO with a new one.
Toner Scattered on Horizontal Lines
Problem
Toner may spread below horizontal lines.
Causes
Toner is scattered because of water contained in the paper.
Solutions
1. Ask the customer to write the horizontal lines thicker.
2. Lower the image density in UP mode.
Four-line LCD panel: UP menu > [System Settings] > [Image Density]
Touch panel: UP menu > [Setting] > [System Settings] > [Image Density]

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm