Ricoh SP 330DN Field Service Manual

6.Troubleshooting
173
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC268
D
Laser unit thermistor error
 The laser unit thermistor detected a temperature lower than -30°C for more than
4 sec.
 The laser unit thermistor detected a temperature higher than 105°C for more
than 1 sec.
 Thermistor disconnected (causes an extremely low temperature reading)
 Defective harness
 Defective main board
1. Turn the power OFF and ON.
2. Replace the laser unit thermistor.
SC 4xx (Image Transfer and Transfer Errors)
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC491
D
Bias leak
An error signal is detected for 0.2 seconds when changing the development unit.
 HVP harness damaged and short circuited
 Defective the HVP
 AIO terminal damaged and short circuited
1. Turn the power OFF and ON.
2. Replace the main board.
3. Replace the transfer roller.
4. Replace the interface harness of the HVP.
5. Replace the HVP.
SC 5xx (Motor and Fusing Errors)
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC520
D
Main motor error
 The machine does not detect a main motor lock signal within 2 seconds after
the main motor started to rotate.
 The machine does not release a main motor lock signal within 2 seconds after
the main motor switched off.
 The machine detects a main motor lock signal every 100 msec. for seven times
consecutively, after the main motor started to rotate stably.
 Torque overload

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm