Ricoh SP 330DN Field Service Manual

6.Troubleshooting
191
Jam message
Cause
Sensor
sensor (optional tray)
sensor [4]
Internal Misfeed
Paper stays at the registration sensor
Registration
sensor [1]
Paper does not reach the exit sensor
Paper exit sensor
[2]
Misfeed: Duplex Unit Remove Paper
(Touch panel models)
Misfeed: Dup. Unit Remove Paper
(Four-line LCD models)
Paper does not reach the registration
sensor (duplex feed)
Registration
sensor [1]
Paper does not reach the duplex entry
sensor
Duplex sensor [3]
Misfeed: Standard Tray (Touch panel
models)
Misfeed: Main Tray (Four-line LCD
models)
Paper stays at the exit sensor
Paper exit sensor
[2]
Internal Jam Counters
The following internal jam counters are printed on the maintenance page.
Name on Maintenance Page
Cause
Paper Input
Paper stays at the registration sensor
Before Paper Output
Paper does not reach the exit sensor
Paper Output
Paper stays at the exit sensor
Before Duplex Unit
Paper does not reach the duplex entry sensor
Original Jam (ADF/ARDF)
Jam Sensor Layout
The sensors used for jam detection are shown below.

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm