Ricoh SP 330DN Field Service Manual

2.Installation
15
Settings for @Remote Service (for MF Models)
 Prepare the necessary equipment and check the following points before you visit the customer
site. For details, ask the @Remote key person.
 For information on how to enter the "Maintenance Mode (SP mode)", contact the supervisor in
your branch office.
 Make sure that the latest version of the firmware is installed on the machine.
Check Points before Making @Remote Settings
1. The following settings must be correctly programmed.
 Using Proxy server is enabled
 Proxy server IP address
 Proxy server Port number
 Proxy User ID
 Proxy Password
Item
Settings
Using Proxy server is
enabled
Four-line LCD panel: SP menu > [@Remote] > [Remote Service]
> [HTTP Proxy Use]
Touch panel: SP menu > [@Remote] > [Remote Service] > [Use
Proxy]
Proxy server IP
address
Four-line LCD panel: SP menu > [@Remote] > [Remote Service]
> [HTTP Proxy Host]
Touch panel: SP menu > [@Remote] > [Remote Service] >
[Proxy Host]
Proxy server Port
number
Four-line LCD panel: SP menu > [@Remote] > [Remote Service]
> [HTTP Proxy Port]
Touch panel: SP menu > [@Remote] > [Remote Service] >
[Proxy PortNumber]
Proxy User ID
Four-line LCD panel: SP menu > [@Remote] > [Remote Service]
> [HTTP Prox AutUsr]
Touch panel: SP menu > [@Remote] > [Remote Service] >
[Proxy User Name]
Proxy Password
Four-line LCD panel: SP menu > [@Remote] > [Remote Service]
> [HTTP Prox AutPass]
Touch panel: SP menu > [@Remote] > [Remote Service] >
[Proxy Password]
2. Get a Request Number.
3. Enter the "Maintenance Mode (SP mode)".
4. Check if the function flag is "Disable (Default)".

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm