Ricoh SP 330DN Field Service Manual

6.Troubleshooting
178
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC557
B
Zero-crossing frequency exceeded
The number of zero cross signal interrupts do not reach a specified value during
frequency detection.
 Unstable frequency of the power supply line
None
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC559
A
Fuser 3 times jam error
The paper jam counter for the fusing unit reaches 3. The paper jam counter is
cleared if the paper is fed correctly.
 Defective fusing unit
 Defective fusing control
This SC is activated only when this function is enabled with "SC559 Detection" in
"Engine Maintenance" (default "OFF").
Turn off this function after a jam removal.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC580
A
Environment thermistor error
The thermistor output is less than 0°C for 5 seconds after the fusing lamp turns ON.
Disconnected or defective environment thermistor
1. Reset the SC.
2. Replace the environment thermistor.
SC 6xx (Communication and Other Errors)
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC688
D
PRREQ signal not asserted
The print request signal (PRREQ) signal is not asserted within the prescribed time
after paper reaches the registration stand-by position,
 Main board error
 Communication error
1. Turn the power OFF and ON.
2. Check the interface harness of the main board.

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm