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DU7200
Samsung DU7200 User Manual
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Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease
of use.
About the Samsung Smart Remote (QLED TV / The Frame / The Serif / S8*D/
S9*D/DU8/DU9 Series / DU75**/DU77** model)
Learn about the buttons on the Samsung Smart Remote.
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Table of Contents
Default Chapter
2
Table of Contents
2
Connection Guide
6
Connecting an Antenna
7
Connecting to the Network
8
Displaying Your Mobile Device Screen on the TV
12
Connection Cables for External Devices
14
Switching between External Devices Connected to the TV
16
Connection Notes
18
Remote Control and Peripherals
21
About the Samsung Smart Remote
21
About the Remote Control (DU6/DU7/BED Series)(Except for DU75**/DU77** Model)
24
Connecting the Samsung Smart Remote to the TV
27
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup
28
Learn How to Use Samsung Smart Remote
28
Learn How to Use Game Controller
28
Using Anynet+ (HDMI-CEC)
29
Controlling the TV with a Keyboard, Mouse, or Gamepad
30
Entering Text Using the On-Screen Virtual Keyboard
35
Smart Features
37
Using Smart Hub
37
Using Ambient Mode
42
Using Art Mode
48
About the Daily+ Home Screen
55
Using Samsung Gaming Hub
56
Using the Home Function
58
About the for You Home Screen
59
About the Live Home Screen
62
About the Apps Home Screen
63
About the Menu Home Screen
67
Using a Samsung Account
71
Using Workspace
73
Using the User Guide
79
Using the Internet
81
Using Smartthings
82
Playing Pictures/Video/Music
87
Using Multi View
93
Using Chat Together
95
Using Bixby
97
Using the Game Bar
102
Using Auracast
107
TV Viewing and Recording
108
Using the Guide
108
Recording Programs
110
Setting up Schedule Viewing
113
Using Timeshift
115
Getting to Know Recording and Timeshift Controls and Options
115
Using the Channel List
117
Using the Channel Edit Function
118
Using a Personal Favorites List
119
TV-Viewing Support Functions
120
Picture and Sound
123
Using Intelligent Mode
123
Adjusting the Picture Quality
126
Changing the Picture Size and Position
130
Setting the Viewing Environment for External Devices
131
Configuring a Sound Mode and Expert Settings
135
Using the Sound Support Functions
137
System and Support
140
Using the Time Functions and the Timers
140
Using the Power and Energy Saving Functions
143
Using the Panel Care Functions
145
Updating the Tv's Software
146
Using the Parental Settings Function
147
Using the Gesture Function
147
Audio and Video Functions for the Visually or Hearing Impaired
148
Using Voice Assistants on the TV
154
Using Other Functions
155
Precautions and Notes
157
Before Using the Recording and Timeshift Functions
157
Read before Using Apps
159
Read before Using the Internet Function
160
Read before Playing Photo, Video, or Music Files
162
Read after Installing the TV
176
Supported Resolutions for UHD Input Signals
177
Resolutions for Input Signals Supported by 8K Models
178
Supported Resolutions for Freesync (VRR)
179
Read before Connecting a Computer (Supported Resolutions)
181
Supported Resolutions for Video Signals
184
Read before Using Bluetooth Devices
186
Blocking Programs Based on Their TV Rating
187
Licenses
190
Troubleshooting
191
Picture Issues
191
The Screen Is Flashing or Has Become Dark
191
The Picture Is Not Bright, or the Picture Colors Do Not Look Clear
191
The Picture Colors Are Black and White or Do Not Look the Way They Should Look
192
The TV Automatically Turns off by Itself
193
TV (the Frame TV) Cannot be Turned off
193
Unable to Power on
193
The TV Remains on or Does Not Turn on Automatically
194
Unable to Find a Channel
194
The TV Image Does Not Look as Good as It DID in the Store
195
Displayed Video Looks Blurry
195
The Picture Is Distorted
196
There Is a Dotted Line on the Edge of the Screen
196
The Picture Won't Display in Full Screen
196
The Caption Function in the TV Menu Is Deactivated
196
Captions Appear on the TV Screen
197
The HDR of the Connected External Device Turns off
197
Sound and Noise Issues
198
How Can I Connect an Audio Device to the TV
198
There Is no Sound or the Sound Is too Low at Maximum Volume
198
The Picture Is Good but There Is no Sound
198
HDMI (Earc/Arc) Is Connected, and There Is no Sound
199
The Speakers Are Making an Odd Sound
199
The Sound Is Interrupted
199
Whenever a Function Is Used on the TV or the Channel Is
200
The TV Audio Is Not Being Played through the Soundbar or A/V Receiver
200
The Sound Is Not Heard Clearly
200
The Volume of the External Device Cannot be Adjusted
201
Channel and Broadcast Issues
202
The TV Is Not Receiving All Channels
202
The Captions Are Not Provided on a Digital Channel
202
Broadcasting Is Deactivated
202
External Device Connectivity Issues
203
The "Mode Not Supported" Message Appears
203
The Video Is OK but There Is no Audio
203
No Screen Appears When Connecting the TV to an External Device
204
Want to Connect to a Bluetooth Speaker
204
The PC Screen Does Not Appear or It Flickers
204
Network Issues
205
Wireless Network Connection Failed. Unable to Connect to a
205
Wired Network Connection Failed
205
Connected to a Local Network, but Not to the Internet
205
Anynet+ (HDMI-CEC) Issues
206
What Is Anynet
206
Anynet+ Does Not Work. the Connected Device Is Not Displayed
206
The Message "Connecting to Anynet+ Device
207
The Anynet+ Device Won't Play
207
Remote Control Issues
208
The Remote Control Does Not Work
208
External Devices Cannot be Operated with the TV Remote Control
208
Recording Issues
209
The Timeshift or Recording Function Cannot be Used
209
Cannot Record Videos Received from an External Device or
209
Samsung TV Plus
209
The "Format Device" Message Appears When the Timeshift
210
The Recorded Files on the TV Are Not Played Back on a PC
210
Apps
211
Cannot Find the App I Want
211
The App Does Not Work Properly. Its Image Quality Is Poor
211
The Smart Hub Home Screen Keeps Appearing Whenever You Turn on the TV
211
Media Files
212
Some Files Are Interrupted During Playback
212
Some Files Can't be Played
212
Voice Assistant Issues
213
The Microphone Is off
213
The Voice Commands Do Not Work Well
213
Bixby/Alexa Answers Although I DID Not Call It
213
Spoke "Hi, Bixby/Alexa" but Bixby/Alexa Does Not Answer
214
Voice Recognition Does Not Work with the Samsung Smart Remote Unlike Other Features. There Is no Response Even if
214
During Voice Recognition, the Heavy Load Message Appears
214
Want to See Weather Information of the Desired Area
214
Other Issues
215
The TV Is Hot
215
The TV Smells Like Plastic
215
The Settings Are Lost after 5 Minutes or Every Time the TV Is Turned off
215
The TV Is Tilted to the Side
215
The Stand Is Wobbly or Crooked
215
The TV Is Making a Popping Noise
216
The TV Is Making a Humming Noise
216
The TV Narrates the Screen Events in Voice-Over
216
Diagnosing TV Operational Issues
217
Self Diagnosis
217
Cannot Select Broadcast Signal in Self Diagnosis
219
Reset Smart Hub
219
Reset Picture
219
Reset Sound
219
Getting Support
220
Getting Support through Remote Management
220
Finding the Contact Information for Service
220
Requesting Service
220
Accessibility Guidance
221
Learn Menu Screen
221
Using the Remote Control
221
Using the Accessibility Menu
223
Using the TV with Voice Guide on
229
Using the Guide
231
Using Schedule Viewing
234
Using the Channel List
235
Recording
236
Using Smart Hub
239
Launching the User Guide
241
Using Bixby
242
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Samsung DU7200 Specifications
General
Brand
Samsung
Model
DU7200
Category
TV
Language
English
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