Schaerer Coffee Art Plus TouchIT Series User Manual

BASCAP_TOUCHIT_EN
V04 | 10.2018
83
www.schaerer.comTroubleshooting
Faults without display message
Hot water heating timeout The set temperature of the hot water
boiler was not reached within 4 min-
utes of the unit switching on.
► Switch the machine off and back on.
► If the message persists: Contact your service part-
ner.
Steam heater timeout The set temperature of the steam boil-
er was not reached within 4 minutes of
the unit switching on.
► Switch the machine off and back on.
► If the message persists: Contact your service part-
ner.
Coffee sensor defective • Electrical problem between sensor
and PC board.
• Temperature sensor defective.
► Contact your service partner.
Hot water sensor defective • Electrical problem between sensor
and PC board.
• Temperature sensor defective.
► Contact your service partner.
Steam sensor defective • Electrical problem between sensor
and PC board.
• Temperature sensor defective.
► Contact your service partner.
Brewing unit timeout The brewing unit motor does not run. ► Contact your service partner.
Steam dispenser timeout The level in the steam boiler was not
reached.
► Contact your service partner.
Milk system disabled The steam temperature has fallen to
115 °C.
► Wait until the temperature has been reached
again.
► Switch the machine off and back on.
► Contact your service partner.
Initialising • The software and the processor are
restarted.
• The brewing unit moves into the in-
itial position.
► Switch the machine off and back on.
► Contact your service partner.
Display message Cause What to do
Fault Cause What to do
Display dark • Machine is not connected to the
mains supply.
• Machine is not switched on.
► Check whether the machine is connected to the
mains supply.
► Check whether the machine is switched on.
► If the fault persists: Contact your service partner.
No milk • The milk container is empty.
• The milk system is clogged.
• The milk system was incorrectly
disabled.
► Check whether the milk container is filled.
► Perform the daily cleaning routine.
► If the fault persists: Contact your service partner.
No milk foam • The milk container is empty.
• The milk system is clogged.
• The milk system was incorrectly
disabled.
► Check whether the milk container is filled.
► Perform the daily cleaning routine.
► If the fault persists: Contact your service partner.

Schaerer Coffee Art Plus TouchIT Series Specifications

General

Brand	Schaerer
Model	Coffee Art Plus TouchIT Series
Category	Coffee Maker
Language	English