Step by Step
Enhanced phone functions
80
Placing a call on hold
You can use this function to place an ongoing call on
hold, for instance, to prevent the other party overhear-
ing a conversation with a colleague in the same room.
The held party hears music on hold if Music on hold is
active on this party’s phone (Æ page 82).
Prerequisite: You are conducting a call.
Select and confirm the option shown in the connections
context menu.
or
S Press the "Hold" key. The key lights up. (The "Hold" sen-
sor key must be configured Æ page 69.)
Retrieving a held call:
Select and confirm the option shown in the connections
context menu.
or
R Press the illuminated "Hold" key. (The "Hold" sensor key
must be configured Æ page 69.)
Using line keys
On multi-line telephones you can use the line keys to
place ongoing calls on hold.
R Press the corresponding trunk key. The line key LED
starts flickering. The call is now on hold.
Retrieving a held call:
T Press the corresponding trunk key. The line key LED
lights up. The call is retrieved.
Held call wait status
After placing a call on hold, you can replace the handset
and then decide if the call should be retrieved or discon-
nected.
Hold
Reconnect
The LED display Æ page 23 or status display on
the "Overview" tab Æ page 30 indicates to other
multi-line telephones on which this line is also
configured, that the call is on hold. These phones
can then pick up the call.
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