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Digital Music Player
NW-E393/E394/E395
Troubleshooting
Troubleshooting
What Can I Do to Solve a Problem?
What can I do to solve a problem?
Customer support website
Q&A
Operation
Your Walkman does not operate or the power does not turn on.
Your Walkman does not work properly.
Your Walkman power turns off or on automatically.
You want your Walkman screen to stay on longer before it turns off automatically.
A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the
washing machine.
You want to back up the content such as music stored on your Walkman.
You want to find the product name (model name) of your Walkman.
Help Guide
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