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4. Download a format and batch. Refer the Programmer's manual. (Can be
downloaded from service and support web site.)
Start Stand-along Printing:
1. Pull out the connecting cable.
2. To print the supplies (Refer the Programmer's manual.)
3. Remove the printed supplies.
6. Troubleshooting
The following guide lists the most common problems that may be encountered when
operating this bar code printer. If the printer still does not function after all suggested
solutions have been invoked, please contact the Customer Service Department of your
purchased reseller or distributor for assistance.
Problem Possible Cause Recovery Procedure
Check if battery is installed
properly.
Reinstall the battery
No Power
Check battery voltage meter if
battery is low.
Recharge or replace battery if
necessary.
Make sure if battery is fully
charged.
Recharge/replace a battery.
Check if front door is closed
completely.
Close front door completely.
Check if cable is well connected
to serial or USB interface.
Re-connect cable to interface.
Not Printing
Check if wireless settings are set
correctly.
Reconfigure the wireless
settings.
Run out of label. Supply a new label roll.
The label is installed incorrectly.
Please refer to the steps in user’s
manual to reinstall the label roll.
No Paper
Gap/black mark sensor is not
calibrated.
Calibrate the gap/black mark
sensor.
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