Unify OpenStage Busy Lamp Field 40 User Manual

Using team functions 101
Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may belong to a group of sta-
tions (agents), to which calls are distributed.
An incoming call is always assigned to the agent idle the longest.
Logging on and off at the beginning and end of your shift
N Open the Program/Service menu  Page 27.
Confirm.
Select and confirm the option shown
1
.
Confirm,
or
select and confirm the option shown.
j To log on, enter your identification number ("Agent:"). Contact your service per-
sonnel to find out what it is.
Logging on and off during your shift
N Open the Program/Service menu  Page 27.
Confirm.
Select and confirm the option shown
[1]
.
Confirm,
or
select and confirm the option shown.
Destinations g
UCD g
1. ”Differing display view in a HiPath 4000 environment”  Seite 113
Log on
Log off
Destinations g
UCD g
Not available
Available

Unify OpenStage Busy Lamp Field 40 Specifications

General

Brand	Unify
Model	OpenStage Busy Lamp Field 40
Category	Telephone
Language	English