PROBLEM SOLVING
36 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL
Fuser area jam
To clear a jam in the fuser area:
1. Raise the output tray all the way so that it rests on top of the
printer.
WARNING: Do not touch the fuser roll while clearing media jams
in the fuser area. The fuser roll is very hot and can cause severe
burns.
2. Open the fuser drawer all the way.
3. Do one of the following:
• Turn the green knob at the end of the fuser drawer and, if
you can, pull the jammed media out the back of the fuser
area. Go to step 7.
• If you cannot pull the jammed media out of the fuser area,
go to step 4.
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