Troubleshooting
Phaser 7500 Color Printer
User Guide
110
Printer Is Making Unusual Noises
The Date and Time Are Incorrect
Duplex Problems
Front Door Will Not Close
Probable Causes Solutions
The printer is not level. Place the printer on a flat, hard, level surface.
The tray is not installed correctly. Open and close the tray you are printing from.
There is an obstruction or debris inside the printer. Turn off the printer and remove the obstruction or
debris. If you cannot remove it, contact Technical
Support.
Probable Causes Solutions
Did you set the correct date and time? Ensure you have set the correct Date and Time on
the control panel.
Probable Causes Solutions
Media or settings are not correct. Make sure that you are using correct media. For more
information see Supported Media on page 55. Do not
duplex envelopes, labels, heavyweight stock, or
transparencies.
Probable Causes Solutions
One or more of the consumables are missing or
installed incorrectly.
Check the toner cartridges, imaging units and waste
cartridge for correct installation.
The imaging unit door latch is not rotated all the way
to the right.
Make sure to the latch is rotated all the way to the
right.