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VersaLink C70 Series
Xerox VersaLink C70 Series User Manual
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278
X
erox
®
V
ersaLink
®
C70XX
Color
Multifunction
Printer
User
Guide
T
roubleshooting
277
279
Table of Contents
Table of Contents
3
Safety
11
Notices and Safety
12
Electrical Safety
13
General Guidelines
13
Power Cord
13
Emergency Power off
14
Telephone Line Cord
14
Operational Safety
15
Operational Guidelines
15
Ozone Release
15
Printer Location
15
Printer Supplies
16
Maintenance Safety
17
Printer Symbols
18
Environmental, Health and Safety Contact Information
20
Getting Started
21
Parts of the Printer
22
Front View
22
Duplex Automatic Document Feeder
23
Internal Parts
25
Rear View
26
Finishing Options
27
Control Panel
31
Power Options
34
Powering on the Printer
34
Powering off the Printer
35
Entering and Exiting Sleep Mode and Low-Power Mode
35
Power Saver
35
Accessing the Printer
37
Logging in
37
Convenience Authentication
37
Smart Card
37
Introduction to Apps
38
Information Pages
39
Printing Information
39
Configuration Report
40
The Embedded Web Server
41
Accessing the Embedded Web Server
41
Finding the IP Address of Your Printer
41
Certificates for the Embedded Web Server
42
Downloading the Configuration Report from the Embedded Web Server
42
Using the Remote Control Panel Feature
43
Installation and Setup
44
Installation and Setup Overview
44
Selecting a Location for the Printer
44
Connecting the Printer
45
Selecting a Connection Method
45
Connecting to a Computer Using USB
45
Connecting to a Wired Network
46
Connecting to a Wireless Network
46
Connecting to a Telephone Line
52
Initial Printer Setup
52
Configuring Airprint
53
Configuring Google Cloud Print
53
Installing the Software
55
Operating System Requirements
55
Installing the Print Drivers for a Windows Network Printer
55
Installing the Print Drivers for a Windows USB Printer
56
Installing the Drivers and Utilities for Macintosh os X
56
Installing Drivers and Utilities for UNIX and Linux
57
Installing the Printer as a Web Service on Devices
57
More Information
58
Customize and Personalize
59
Customize and Personalize Overview
60
Customizing or Personalizing the Home Screen
61
Hiding or Showing an App on the Home Screen
61
Rearranging Apps on the Home Screen
61
Customizing or Personalizing the Apps
62
Customizing or Personalizing the Feature List
62
Customizing or Personalizing the Entry Screen
62
Saving Presets
63
Removing App Customization Using the Control Panel
63
Customizing App Default Settings
64
Removing Personalizations Using the Embedded Web Server
64
Creating and Using 1-Touch Apps
65
Creating a 1-Touch App
65
Creating a Personal 1-Touch App
65
Deleting or Hiding a 1-Touch App
66
Using a 1-Touch App
66
Xerox ® Apps
69
Xerox ® App Gallery
70
Xerox App Gallery
70
Xerox ® App Gallery Overview
70
App Gallery Account
70
Logging into Your Xerox ® App Gallery Account
71
Installing or Updating an App from the Xerox ® App Gallery
71
Logging out of Your App Gallery Account
72
Device
73
Device Overview
73
About
73
Supply Status
74
Billing and Usage Counters
75
Reset to Factory Defaults
76
Remote Services
76
Address Book
77
Address Book Overview
77
Editing the Address Book
77
Creating and Managing Favorites
80
Jobs
85
Jobs Overview
85
Managing Jobs
85
Managing Special Job Types
86
Managing Jobs Using the Embedded Web Server
89
Copy
91
Copy Overview
91
Making a Copy
91
Copy Workflows
93
ID Card Copy
101
ID Card Copy Overview
101
Copying an ID Card
101
Email
102
Email Overview
102
Sending a Scanned Image in an Email
102
Previewing and Building Jobs
104
Scan to
106
Scan to Overview
106
Scanning to an Email Address
106
Scanning to a User Home Folder
107
Scanning to a USB Flash Drive
108
Scan to Desktop
109
Scanning to an FTP or SFTP Server
109
Scanning to a Shared Folder on a Network Computer
110
Scanning Images into an Application on a Connected Computer
112
Previewing and Building Jobs
114
Fax
115
Fax Overview
115
Sending a Fax
117
Fax Workflows
117
Server Fax
124
Server Fax Overview
124
Sending a Server Fax
124
Sending a Delayed Server Fax
126
Previewing and Building Jobs
127
Usb
128
USB Overview
128
Printing from a USB Flash Drive
128
Printing from a USB Flash Drive Already Inserted in the Printer
129
Printbyxerox
130
Printbyxerox Overview
130
Printing with the @Printbyxerox App
130
Printing
131
Printing Overview
132
Selecting Printing Options
133
Print Driver Help
133
Windows Printing Options
134
Macintosh Printing Options
136
UNIX and Linux Printing
137
Mobile Printing Options
139
Print Jobs
141
Managing Jobs
141
Printing Special Job Types
141
Printing Features
145
Selecting Paper Options for Printing
145
Printing on both Sides of the Paper
145
Xerox Black and White
146
Print Quality
146
Image Options
146
Printing Multiple Pages to a Single Sheet
147
Printing Booklets
148
Using Special
148
Printing Watermarks for Windows
150
Orientation
151
Advanced Tab
152
Using Custom Paper Sizes
153
Printing on Custom Paper Sizes
153
Defining Custom Paper Sizes
153
Paper and Media
155
Paper and Media Overview
156
Supported Paper
157
Ordering Paper
157
General Paper Loading Guidelines
157
Paper that Can Damage Your Printer
157
Paper Storage Guidelines
158
Supported Paper Types and Weights
158
Supported Standard Paper Sizes
160
Supported Standard Paper Sizes for Automatic 2-Sided Printing
162
Supported Paper Types and Weights for Automatic 2-Sided Printing
162
Supported Custom Paper Sizes
163
Paper Tray Settings
164
Configuring Tray Settings
164
Configuring Trays 3 and 4 of the Tandem Tray Module
164
Configuring Tray 6
165
Loading Paper
168
Loading Paper in Trays 1-4
168
Loading Paper in Trays 3 and 4 of the Tandem Tray Module
172
Loading Paper in the Bypass Tray
174
Loading Paper in Tray 6
178
Printing on Special Paper
180
Envelopes
180
Labels
187
Maintenance
191
General Precautions
192
Cleaning the Printer
193
Cleaning the Exterior
193
Cleaning the Interior
194
Adjustments and Maintenance Procedures
199
Color Registration
199
Color Calibration
200
Adjusting Paper Registration
201
Adjusting the Altitude
203
Supplies
204
Consumables
204
Ordering Supplies
204
Recycling Supplies
205
Toner Cartridges
205
Routine Maintenance Items
207
Replacing the Drum Cartridge
207
Replacing Staple Cartridges in the Integrated Office Finishers
207
Replacing Staple Cartridges in the Office Finisher LX
211
Replacing Staple Cartridges in the Office Finisher
215
Replacing Staples in the Convenience Stapler
219
Emptying the Hole Punch Waste Container
220
Managing the Printer
224
Viewing the Meter Reading
224
Printing the Billing Summary Report
224
Moving the Printer
225
Troubleshooting
227
General Troubleshooting
228
Printer Does Not Power on
228
Printer Resets or Powers off Frequently
228
Printer Does Not Print
229
Printing Takes too Long
230
Document Prints from Wrong Tray
231
Automatic 2-Sided Printing Problems
231
Printer Is Making Unusual Noises
231
Paper Tray will Not Close
232
Condensation Has Formed Inside the Printer
232
Paper Jams
233
Locating Paper Jams
233
Minimizing Paper Jams
234
Clearing Paper Jams
236
Troubleshooting Paper Jams
245
Clearing Finisher Jams
248
Clearing Jams in the Integrated Office Finisher 9NX
248
Clearing Paper Jams in the Integrated Office Finisher 2FA
249
Clearing Jams in the Office Finisher LX
250
Clearing Paper Jams in the Office Finisher
252
Clearing Staple Jams
254
Clearing Staple Jams in the Integrated Office Finisher 9NX
254
Clearing Staple Jams in the Integrated Office Finisher 2FA
256
Staple Jams in the Office Finisher LX
258
Staple Jams in the Office Finisher
263
Clearing Hole Punch Jams in the Office Finisher and the Office Finisher LX
267
Print-Quality Problems
268
Controlling Print Quality
268
Paper and Media
268
Solving Print-Quality Problems
269
Copy and Scan Problems
274
Fax Problems
275
Problems Sending Faxes
275
Problems Receiving Faxes
276
Getting Help
277
Viewing Warning Messages on the Control Panel
277
Viewing Current Errors on the Control Panel
277
Using the Integrated Troubleshooting Tools
277
Online Support Assistant
277
More Information about Your Printer
278
A Specifications
279
Printer Configurations and Options
280
Available Configurations
280
Features
280
Options and Upgrades
283
Physical Specifications
285
Weights and Dimensions
285
Total Space Requirements
289
Environmental Specifications
293
Temperature
293
Relative Humidity
293
Elevation
293
Electrical Specifications
294
Power Supply Voltage and Frequency
294
Power Consumption
294
ENERGY STAR Qualified Product
294
Recycling Supplies
295
Performance Specifications
296
Print Speed
296
B Regulatory Information
299
Basic Regulations
300
Energy Star
300
Power Consumption and Activation Time
300
Information
300
Default Power Saver Settings
301
Environmental Benefits of Duplex Printing
301
Paper Types
301
Regulatory Information for 2.4-Ghz and 5-Ghz Wireless Network Adapters
301
United States FCC Regulations
302
Canada
302
Certifications in Europe
303
Eurasian Economic Community Certification
304
Germany
304
Turkey Rohs Regulation
304
Copy Regulations
305
United States
305
Canada
306
Other Countries
307
Fax Regulations
308
United States
308
Canada
309
European Union
310
New Zealand
311
South Africa
311
Safety Certification
312
Material Safety Data Sheets
313
C Recycling and Disposal
315
All Countries
316
North America
317
European Union
318
Other Countries
320
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Xerox VersaLink C70 Series Specifications
General
Brand
Xerox
Model
VersaLink C70 Series
Category
All in One Printer
Language
English
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