Troubleshooting
LCD Error Conditions and Warnings
Z4Mplus and Z6Mplus User Guide 99
Error condition — PAPER OUT
Problem Solution
The media is not loaded or
loaded incorrectly.
Reload the media. See Load Roll Media
beginning on page 38.
The media sensor is not
positioned properly.
Check the position of the reflective sensor.
See Position the Label Sensor on page 26.
The printer is set for non-
continuous media, but
continuous media is loaded.
Either load the correct media or set the
printer for the correct media type via the
front panel.
Ensure that the printer driver or software
settings are correctly set.
Calibrate the printer (see page 15).
The incorrect media sensor is
being used.
Via the front panel, locate the SENSOR
SELECT menu item (page 64) and
manually select the correct sensing
method.
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