Zebra ZM400 User Manual

87
Troubleshooting
LCD Error Messages
2/26/10 ZM400 User Guide for UPS P1016807-001 Rev. A
LCD Error Messages
The LCD displays messages when there is an error. See Table 13 for LCD errors, the possible
causes, and the recommended solutions.
Table 13 • LCD Error Messages
LCD Display/
Printer Condition
Possible Cause Recommended Solution
The ERROR light flashes.
The printhead was replaced with
one that is not a genuine Zebra™
printhead.
Install a genuine Zebra™ printhead.
The printer stops; the
ERROR light flashes.
The media is not loaded or is
loaded incorrectly.
Load media correctly. See Load Media
on page 36.
Misaligned media sensor. Check position of the media sensor.
The printer is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
printer for current media type and
perform calibration.
The printer stops; the
ERROR light flashes.
The printhead is not fully closed. Close printhead completely.
The head open sensor is not
working properly.
Call a service technician.
The ERROR light flashes.
The printhead has a faulty
thermistor.
Call a service technician.
ERROR CONDITION
INVALID HEAD
ERROR CONDITION
PAPER OUT
ERROR CONDITION
HEAD OPEN
THERMISTOR
FAULT

Zebra ZM400 Specifications