Zebra ZM400 User Manual

Troubleshooting
Calibration Problems
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P1016807-001 Rev. A ZM400 User Guide for UPS 2/26/10
Calibration Problems
Table 15 identifies problems with calibration, the possible causes, and the recommended
solutions.
Table 15 • Calibration Problems
Problem Possible Cause Recommended Solution
Loss of printing
registration on labels.
Excessive vertical
drift in top-of-form
registration.
The platen roller is dirty. Clean the platen roller according to the
instructions in Clean the Printhead and Platen
Roller on page 78.
Media guides are positioned
improperly.
Ensure that the media guides are properly
positioned.
The media type is set
incorrectly.
Set the printer for the correct media type
(gap/notch, continuous, or mark). See Set Media
Type on page 56.
The media is loaded incorrectly. Load media correctly. See Load Media
on page 36.
Auto Calibrate failed. Media is loaded incorrectly. Ensure that the media is loaded correctly.
The sensors could not detect the
media.
Manually calibrate the printer. See Calibrate
Media Sensor Sensitivity on page 63.
The sensors are dirty, or media
is positioned improperly for the
sensors to detect.
Ensure that the sensors are clean and that media
is positioned properly.
The media type is set
incorrectly.
Set the printer for the correct media type
(gap/notch, continuous, or mark). See Set Media
Type on page 56.

Zebra ZM400 Specifications