7, Troubleshooting
Network problems
For problems concerning using your printer on a Network, see the Network User's Guide on the CD-ROM we
have supplied.
Other problems
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The printer cannot print. The • Make sure that the printer cable is not damaged or broken.
'There was an error writing to m If you have an interface-switching device, make sure that you chose the correct
LPTI: (or BRUSB) for the
printer.
printer' error message occurs
on your PC.
For Macintosh ® with USB
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The printer does not appear in
Chooser (Mac OS®9.1 to 9.2),
Print Center (Mac OS® X 10.2)
or Print Setup Utility (Mac
OS® X 10.3 or greater).
Unable to print from the
application.
Make sure that the printer is turned on.
m Make sure that the USB interface cable is connected correctly.
B Make sure the printer driver is installed correctly.
Make sure that the supplied Macintosh ® printer driver is installed in the Hard Disk
and that it is chosen with Chooser (Mac OS®9.1 to 9.2), Print Center (Mac OS®
X 10.2) or Print Setup Utility (Mac OS® X 10.3 or greater).
Printing from DOS
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Cannot print from the application, m Make sure that the DOS application interface settings match those of your
printer. For example, if you are using a parallel printer cable, you would set
your DOS application printer port to LPT1.
m Check if the printer has any printer alarms.
Make sure that you have chosen a printer driver in your application that is
supported by your Brother printer. For information about the printers your
machine can emulate, see About emulation modes on page 43.
98i
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