Troubleshooting
128
14
Printer Problems 14
Printed barcodes cannot be read. Print labels so that barcodes are aligned with the print head as shown
below.
1 Print head
2 Barcode
3 Printing orientation
Try using another barcode reader.
Set [Print Speed] to a slower option. The print speed can be specified in the
Printer Setting Tool. (See Device Settings on page 52.)
Adjust [Print Density]. The print density can be specified in the Printer
Setting Tool. (See Device Settings on page 52.)
This printer is not designed exclusively for creating bar code labels. Always
check that bar code labels can be read by the bar code reader.
Problem Solution
The LED indicator or the LCD is not
lit.
Is the battery inserted correctly?
Check that the battery is inserted correctly. If it is, check that the battery has
sufficient charge remaining.
If the LED indicator or the LCD still does not light up, contact Brother
Customer Service at 1-800-255-0415.
A data transmission error appears on
your computer.
Is the correct port selected?
Check that the correct port is selected.
Is the printer in cooling mode?
The message [Cooling] is displayed on the LCD.
Wait until the message disappears and then try printing again.
Is someone printing via the network?
If you try to print while other users are printing large amounts of data, the
printer is unable to accept your print job until the current print jobs are
completed. If this occurs, send the print job again after the other jobs are
completed.
Problem Solution
1
2
3
To Next Page
Loading...
Need help?
General