I~
Troubleshooting
If you have a problem with your camcorder, refer to this section. Sometimes what you
think is a malfunction
of
the camcorder may have the simplest
of
solutions - please
read the "CHECK THIS FIRST" box before going on to the more detailed problems
I
and solutions. Consult your dealer or a Canon Service Center if the problem persists.
CHECK
THIS
FIRST
Power
supply
Is the battery charged? Is the
compact
power
adapter correctly connected
to
the
camcorder?
(Q]
20)
Recording
Did you turn the camcorder on and set the
mode
dial
to
."
or
O?
(Q]
26). If you are
recording
to
a memory card, is one correctly inserted into the camcorder?
(Q]
32)
Playback
Did you turn the
camcorder
on and set the
mode
dial
to
.~
or
.,.?
(Q]
26). If you are
playing
back
recordings from a memory card, is
one
correctly inserted into the
camcorder?
(Q]
32) Does it contain any recordings?
Power
source
The
camcorder
will
not
turn
on
or
it
turns
off
by
itself.
-
The
battery
pack
is
exhausted.
Replace
or
charge
the
battery
pack
(Q]
20).
-
Remove
the
battery
pack
and
reattach
it
correctly.
Cannot
charge
the
battery
pack.
-
The
battery
pack
is
too
hot.
The
charging
will
start
once
the
battery
pack
temperature
is
below
40°C
(104
OF).
-
Charge
the
battery
pack
in
temperatures
between
0
°C
and
40°C
(32
of
and
104
OF).
-
The
battery
pack
is
damaged.
Use
a
different
battery
pack.
A
noise
can
be
heard
from
the
compact
power
adapter.
- A
faint
sound
can
be
heard
while
the
compact
power
adapter
is
connected
to
a
power
outlet.
This
is
not
a
malfunction.
After
using
the
camcorder
for
a
long
time,
it
becomes
hot.
-
The
camcorder
may
become
hot
after
using
it
continuously
for
long
periods
of
time;
this
is
not
a
malfunction.
If
the
camcorder
becomes
unusually
hot
or
it
becomes
hot
after
using
it
only
for
a
short
while,
it
may
indicate
a
problem
with
the
camcorder.
Consult
a
Canon
Service
Center.
The
battery
pack
is
exhausted
extremely
quickly
even
at
normal
temperatures.
-
The
battery
may
have
reached
the
end
of
its
battery
life.
Buy
a
new
battery
pack.
99
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