Call Forward (No Answer)
24 System Telephone Features Cisco 7912 Telephone User Guide
620-05600350
Enabling Call Forward (No Answer)
NOTE: The display will show the available options as the prompts are played. Depending
on available space on the display, the final entry (usually * for re-enter or exit) may
not appear completely.
1. Press 78* on the telephone keypad. The display shows “78*”.
• If you do not have a previously configured forward number, you will be
instructed to enter a forwarding number and press #.
• If you previously configured a forwarding number, you will be instructed
to do one of the following:
• Press 1 to enable forwarding. Go to step 8.
• Press 2 to change the current forwarding number. Go to step 2.
2. Enter the number to which you want to forward all your calls when *. Be sure
to enter the number exactly as you would if you were to call that number.
Include the area code, if necessary. The display shows the number as it is
entered.
3. Press #.
4. A prompt asks you to confirm the forwarding number by pressing # or re-enter
the forwarding number by pressing *.
If you entered an external number, but are not allowed to forward calls to
external numbers, a prompt states the number is invalid and requests you
enter a number.
5. If you pressed *, return to step 2 or hang up.
6. If you pressed #, you are offered the option to verify the forwarding number.
• Press 1 to verify the number you entered.
• Press 2 to enable the number. Go to step 8.
7. If you pressed 1, the forwarding number is dialed.
• Call is answered by a person: Explain your call, have them hang up,
and then press # to enable the forwarding number or * to exit without
enabling forwarding.
• Call is not answered: Prompt explains call not connected and asks you
to press # to enable the forwarding number or * to exit without enabling
forwarding.
• Answering machine or voice mail answers: Press # to escape, and
then press # to enable the forwarding number or * to exit without enabling
forwarding.
8. Call forward (no answer) is enabled.
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