Cisco Catalyst IW6300 Series User Manual

CHAPTER 4
Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the access point.
• Guidelines for Using the Access Points, on page 49
• Important Notes, on page 50
• Controller MAC Filter List, on page 50
• Accessing the Console Port and the Reset Button, on page 51
• Monitoring the Access Point LEDs, on page 52
• Verifying Controller Association, on page 54
• Changing the Bridge Group Name, on page 54
Guidelines for Using the Access Points
Before deploying your access points, ensure that the following has been done:
• Your controllers are connected to switch ports that are configured as trunk ports.
• Your access points are connected to switch ports that are configured as untagged access ports.
• A DHCP server is reachable by your access points and has been configured with Option 43. Option 43
provides the IP addresses of the management interfaces of your controllers. Typically, a DHCP server
can be configured on a Cisco switch.
• Optionally, a DNS server can be configured to enable CISCO-CAPWAP-CONTROLLER. Use local
domain to resolve to the IP address of the management interface of your controller.
• Your controllers are configured and reachable by the access points.
• Your controllers are configured with the access point MAC addresses and the MAC filter list is enabled.
• If layer 3 functionality is enabled on your switch, make sure that DHCP broadcast and request can be
passed.
Cisco Catalyst IW6300 Heavy Duty Series Access Point Hardware Installation Guide
49

Cisco Catalyst IW6300 Series Specifications

General

Brand	Cisco
Model	Catalyst IW6300 Series
Category	Wireless Access Point
Language	English