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A program crashes repeatedly
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A solid blue screen appears
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Other software problems
Media Card Reader Problems
1. Press <Ctrl><Shift><Esc> simultaneously.
2. Click Applications.
3. Click the program that is no longer responding.
4. Click End Task.
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
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Checkthesoftwaredocumentation— If necessary, uninstall and then reinstall the program.
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Turnthecomputeroff— If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold
the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
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Checkthesoftwaredocumentationorcontactthesoftwaremanufacturerfortroubleshootinginformation— 
l Ensure that the program is compatible with the operating system installed on your computer.
l Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation
for information.
l Ensure that the program is installed and configured properly.
l Verify that the device drivers do not conflict with the program.
l If necessary, uninstall and then reinstall the program.
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Back up your files immediately
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Use a virus-scanning program to check the hard drive, floppy disks, or CDs
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Save and close any open files or programs and shut down your computer through the Start menu
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RuntheDellDiagnostics— If all tests run successfully, the error condition is related to a software problem. See Dell Diagnostics.
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No drive letter is assigned — 
When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as the next logical drive after
all other physical drives in the system. If the next logical drive after the physical drives is mapped to a network drive, Windows XP does not
automatically assign a drive letter to the Media Card Reader.
To manually assign a drive for the Media Card Reader:
1. Right-click My Computer and select Manage.
2. Select the Disk Management option.
3. Right-click the corresponding drive letter in the right pane that needs to be changed.
4. Select Drive Letter and Paths.
5. From the drop-down list, select the new drive letter assignment for the Media Card Reader.
6. Click OK to confirm your selection.
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NOTE: Each slot in the Media Card Reader is mapped to a drive letter. A Media Card Reader slot only appears as a mapped drive when a
media card is installed in it. If you attempt to access a drive that is mapped to an empty Media Card Reader slot, you are prompted to insert
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