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Dell POWEREDGE R710 User Manual

Dell POWEREDGE R710
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Troubleshooting Your System 153
Troubleshooting Your System
Safety First—For You and Your System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
Troubleshooting System Startup Failure
If your system halts during startup prior to video imaging or LCD messaging,
especially after installing an operating system or reconfiguring your system’s
hardware, check for the following conditions.
If you boot the system in BIOS boot mode after installing an operating
system in UEFI boot mode, the system will hang. The reverse is also true.
You must boot to the same boot mode in which you installed the operating
system. See "Using the System Setup Program and UEFI Boot Manager."
Invalid memory configurations could cause the system to halt at startup
without any video output. See "System Memory."
For all other startup issues, note the LCD panel messages and any system
messages that appear on-screen. See "LCD Status Messages" and "System
Messages" for more information.
Troubleshooting External Connections
Ensure that all external cables are securely attached to the external
connectors on your system before troubleshooting any external devices. See
Figure 1-2 and Figure 1-5 for the front- and back-panel connectors on your
system.

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Dell POWEREDGE R710 Specifications

General IconGeneral
Tcase76 °C
Bus typeQPI
SteppingD0
FSB ParityNo
Processor codeSLBF7
Processor cache8 MB
Processor cores4
Processor modelE5530
System bus rate5.86 GT/s
Processor seriesIntel Xeon 5500 Series
Processor socketSocket B (LGA 1366)
Processor threads8
Processor codenameNehalem EP
Motherboard chipsetIntel® 5520
Number of QPI links2
Processing Die size263 mm²
Processor frequency2.4 GHz
Processor cache typeSmart Cache
Processor lithography45 nm
Processor system typeDP
Processor manufacturerIntel
Processor package size42.5 x 45 mm
Processor front side bus- MHz
Processor boost frequency2.66 GHz
Processor operating modes64-bit
ECC supported by processorYes
Thermal Design Power (TDP)80 W
Number of processors installed1
CPU multiplier (bus/core ratio)18
Memory types supported by processorDDR3-SDRAM
Number of Processing Die Transistors731 M
Memory channels supported by processorTriple
Memory clock speeds supported by processor800, 1066 MHz
Memory bandwidth supported by processor (max)25.6 GB/s
Maximum internal memory supported by processor144 GB
HDD size3.5 \
HDD capacity146 GB
HDD interfaceSerial Attached SCSI (SAS)
Optical drive typeDVD-ROM
Total storage capacity292 GB
Maximum storage capacity6 TB
Internal memory12 GB
Memory clock speed1066 MHz
Memory layout (slots x size)6 x 2 GB
Graphics cardG200
Dimensions (WxDxH)443.1 x 680.7 x 86.4 mm
Non-operating relative humidity (non-condensing)5 - 95 %
PS/2 ports quantity0
USB 2.0 ports quantity5
Power supply570 W
Power requirements90 - 264V
Compatible operating systemsWindows Server, Standart Business Server, Novell SUSE Linux, Red Hat Linux Enterprise
Chassis typeRack (2U)
Storage temperature (T-T)-40 - 65 °C
Operating temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Networking featuresGigabit Ethernet
Processor ARK ID37103
Intel® Turbo Boost Technology1.0
Weight and Dimensions IconWeight and Dimensions
Depth680.7 mm
Width443.1 mm
Height86.4 mm
Weight26100 g

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