Entrust Sigma DS1 User Manual

66 Troubleshooting
103: Printer problem
The printer had an error. The card will be canceled.
1. Press the printer POWER button to power off the printer.
2. Press the P
OWER button again to power on the printer.
Click OK in the Card Printer Driver message.
104: Critical problem
The printer had a serious error. The card will be canceled.
1. Press the printer P
OWER button to power off the printer.
2. Request service.
The system must remain powered off.
Click OK in the Card Printer Driver message.
105: Magstripe data error
The printer failed to verify that the correct magnetic stripe data was written on the card.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message. Click Retry, or click Cancel to cancel
the card, in the Card Printer Driver message.
HINTS & TIPS
 The card might have been turned the wrong way. A diagram inside the input hopper shows
the correct orientation.
 The card might not have a magnetic stripe.

Entrust Sigma DS1 Specifications

General

Brand	Entrust
Model	Sigma DS1
Category	Printer
Language	English