Sigma DS1, DS2, DS3 Card Printer User’s Guide 75
245: Configuration error
The configuration is not compatible with the printer model. The printer cannot print cards until
the configuration issue is corrected. Contact your service provider for assistance.
275: Multi-hopper error
The multi-hopper has encountered a critical error. The card will be canceled.
1. Press the printer P
OWER button to power off the printer.
2. Press the P
OWER button again to power on the printer.
If the error occurs again, request service.
Click OK in the Card Printer Driver message to clear the message.
276: Multi-hopper card jam
The multi-hopper did not move a card into the printer.
Press the U
SER button to clear the error. If a card was jammed, it is moved to the reject tray.
Click Retry, or click Cancel to cancel the card, in the Card Printer Driver message.
277: Multi-hopper pick error
The multi-hopper did not pick a card from the input hopper cartridge.
1. Unlock the multi-hopper.
2. Remove each cartridge and make sure that cards are loaded properly.
3. Make sure that the cartridges are installed correctly.
4. Check the exception slide.
5. Lock the multi-hopper.
Press the U
SER button to clear the error.
Click Retry, or click Cancel to cancel the card, in the Card Printer Driver message.
294: Cleaning Required
The printer’s configured cleaning count has been reached. Clean the printer to continue printing.
Click OK in the Card Printer Driver message.
295: Settings error
One or more settings could not be updated. Update the setting values and try the update again.
Click OK in the Card Printer Driver message.
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