Epson WorkForce WF-2010W User Manual

❏ If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also
check in your application.
For Windows, check the Copies setting on the Main window.
Mac OS X, check the Copies setting in the Print dialog.
Paper is improperly loaded
If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off
and gently remove the paper. Then turn the product on and reload the paper correctly.
Paper is not ejected fully or is wrinkled
❏ If the paper does not eject fully, press the + button to eject the paper. If the paper is jammed inside the product,
remove it by referring to the following section.
& “Paper Jams” on page 62
❏ If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
Note:
Store any unused paper in its original packaging in a dry area.
The Product Does Not Print
All lights are off
❏ Press the P button to make sure the product is on.
❏ Make sure that the power cord is securely plugged in.
❏ Make sure that your outlet works and is not controlled by a wall switch or timer.
Only the power light is on
❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
❏ If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.
❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from
your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to
your computer without the USB hub.
❏ If you are connecting the product to your computer via a USB hub, make sure the USB hub device is recognized by
your computer.
❏ If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution
of your image or printing the image at a smaller size. You may need to install more memory in your computer.
User’s Guide
Troubleshooting for Printing
70

Epson WorkForce WF-2010W Specifications

General

Color	Yes
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Maximum resolution	5760 x 1440 DPI
Print speed (black, normal quality, A4/US Letter)	9 ppm
Print speed (color, normal quality, A4/US Letter)	4.7 ppm
Total input capacity	100 sheets
Total output capacity	- sheets
Paper tray media types	Envelopes
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C6
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
AC input frequency	50 - 60 Hz
Power consumption (off)	2 W
Power consumption (printing)	12 W
Sustainability certificates	ENERGY STAR
Product color	Black
Built-in display	-
Country of origin	Indonesia
Market positioning	Home & office
Pallet width	800 mm
Pallet height	2130 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	45 pc(s)
Quantity per pallet (UK)	54 pc(s)
Quantity per pallet layer	5 pc(s)
Quantity per pallet layer (UK)	6 pc(s)
Package depth	448 mm
Package width	345 mm
Package height	220 mm
Package weight	4200 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	264 mm
Width	392 mm
Height	148 mm