Maintenance and Troubleshooting Tips
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427-0200-00-12 Revision 100
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5 Maintenance and Troubleshooting Tips
If help is needed during installation, operation, or configuration, contact the local FLIR representative, or
visit the FLIR Support Center at: https://www.flir.com/support/. FLIR Systems, Inc. offers a comprehensive
selection of training courses to help get the best performance and value from the thermal imaging camera.
Find out more at the FLIR training web page: https://www.flir.com/support-center/training/.
5.1 Cleaning
Great care should be used with your camera's optics. They are delicate and can be damaged by improper
cleaning. The camera's lenses and windows are designed for a harsh outdoor environment and have a
coating for durability and anti-reflection, but may require cleaning occasionally. FLIR suggests that you
clean the lens when image quality degradation is noticed or excessive contaminant build-up is seen on the
lens.
Do not disturb or move camera during cleaning.
Rinse the camera housing and optics with low pressure fresh water to remove any salt deposits and to keep
it clean. If the front window of the camera gets water spots, wipe it with a clean soft cotton cloth dampened
with fresh water.
Do not use abrasive materials, such as paper or scrub brushes as this will possibly damage the lens by
scratching it. Only wipe the lens clean when you can visually see contamination on the surface.
Use the following procedure and solvents, as required:
·
Acetone – removal of grease
·
Ethanol – removal of fingerprints and other contaminants
·
Alcohol – final cleaning (before use)
1. Immerse lens tissue (optical grade) in Alcohol, Acetone, or Ethanol (reagent grade).
2. With a new tissue each time, wipe the lens in an “S” motion (so that each area of the lens will not be
wiped more than once).
3. Repeat until the lens is clean. Use a new tissue each time.
5.2 Troubleshooting
No Video
If the camera will not produce an image, check the connections at the camera and at the display. If the
connectors appear to be properly connected but the camera still does not produce an image, ensure that
power has been properly applied to the camera and the circuit breaker is set properly. If a fuse was used,
be sure the fuse is not blown.
If the camera still does not produce an image, contact the FLIR dealer or reseller who provided the
camera, or contact FLIR directly.
Performance of Thermal Sensor Varies with Time of Day
There may be differences in the way the thermal sensor performs at different times of the day, due to the
diurnal cycle of the sun. Recall that the thermal sensor produces an image based on temperature
differences.
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