EXCEL 50 INSTALLATION INSTRUCTIONS
EN1B-0101GE51 R1105D 26
Troubleshooting
In case of any problems the handbook of the modem or ISDN
terminal adapter must be consulted.
A “Frequently Asked Questions and Troubleshooting”
document is available via the Honeywell Technical Assistance
Center (TAC) or, for Honeywell employees, on the HIVE
under:
Technical Assistance Center/Controllers/Excel 80 and 100
and 500 and 600/ technical literature/modemfaq.doc
or on the Honeywell DocuServer under:
http://web.ge51.honeywell.de/dep/mc/TAC_Tips/
Modem FAQ.doc
TCP/IP Dial-Up via TCP/IP Modem XM500
The Honeywell TCP/IP modem XM500 allows use of a
TCP/IP network (e.g. Ethernet LAN/WAN networks) to
achieve a dial-up connection between an XBS building
supervisor and an Excel 50 controller. The set-up is identical
to that of a telephone modem connection, with the exception
of the additional need for definition of the Ethernet address.
Details can be obtained from the XM500 Product Data
Documentation on the Honeywell Intranet under:
http://web.ge51.honeywell.de/dep/mc/HVAC_Products/Autom
ation_and_Control/CentralPlantControls/Modem-
Interface/xm500/xm500_pd.zip
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