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9 HP PC Hardware Diagnostics ....................................................................................................................... 117

Why run HP PC Hardware Diagnostics ............................................................................................................... 117

How to access and run HP PC Hardware Diagnostics ........................................................................................ 117

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................. 117

10 System backup and recovery ..................................................................................................................... 119

Backing up, restoring, and recovering in Windows 10 ...................................................................................... 119

Creating recovery media and backups ............................................................................................ 119

Creating HP Recovery media (select products only) .................................................... 119

Using Windows tools ....................................................................................................................... 121

Restore and recovery ...................................................................................................................... 121

Recovering using HP Recovery Manager ...................................................................... 121

What you need to know before you get started ........................................ 121

Using the HP Recovery partition (select products only) ............................ 122

Using HP Recovery media to recover ......................................................... 122

Changing the computer boot order ............................................................ 123

Removing the HP Recovery partition (select products only) ..................... 123

Backing up, restoring, and recovering in Windows 8.1 or Windows 8 .............................................................. 123

Creating recovery media and backups ............................................................................................ 123

Restoring and recovering using Windows tools ............................................................................. 124

Using Reset when the system is not responding ......................................................... 124

Recovery using the Windows recovery USB ash drive ............................................... 125

Recovery using Windows operating system media (purchased separately) ............... 125

Backing up, restoring, and recovering in Windows 7 ........................................................................................ 125

Creating recovery media ................................................................................................................. 126

Creating recovery media using HP Recovery Manager (select models only) ............... 126

Creating recovery discs with HP Recovery Disc Creator (select models only) ............. 127

Creating recovery discs .............................................................................. 128

Backing up your information ........................................................................................ 128

System Restore ............................................................................................................................... 129

System Recovery ............................................................................................................................. 129

System Recovery when Windows is responding .......................................................... 129

System Recovery when Windows is not responding .................................................... 130

System Recovery using recovery media (select models only) ..................................... 130

Using HP Recovery Disc operating system discs (select models only) ........................ 131

Appendix A Battery replacement ................................................................................................................... 133

Appendix B Power Cord Set Requirements ...................................................................................................... 136

General Requirements ....................................................................................................................................... 136

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