ENWW HP Jetdirect Configuration Page 225
Error Messages
Error codes and messages that may appear in the Status sections
of the Jetdirect configuration page are described in Table 9.11
.
Table 9.11 Error Messages (1 of 11)
Error Code and
Message
Description
02 LAN ERROR -
INTERNAL
LOOPBACK
During self-test, the HP Jetdirect print server detected an
internal loopback test error. The print server may be faulty.
If the error persists, replace the HP Jetdirect print server.
03 LAN ERROR -
EXTERNAL
LOOPBACK
The HP Jetdirect print server is incorrectly connected to
your network or is defective. Make sure your HP Jetdirect
print server is correctly attached to your network. In addition,
check the cabling and connectors.
05 NO SIGNAL
DETECTED
(802.11 Wireless, Infrastructure Mode only) The print server
did not find an Access Point and did not detect a radio signal.
Check for sources of radio signal interference. If possible,
elevate the print server or the external antenna (if
applicable). Verify other wireless devices are turned on and
located in wireless signal range of the print server.
06 ENCRYPTION
REQUIRED
Encryption is required on this network, but the print server
cannot communicate on the network due to improper
encryption settings. Check the encryption settings
configured on the print server.
07 LAN ERROR -
CONTROLLER CHIP
Check the network connections. If the connections are
intact, run the power-on self-test: turn the printer off, then
on again. If the error persists, replace the HP Jetdirect
print server.
07 AUTHENTICATION
FAILED
The Jetdirect print server could not access the network
because of an authentication error. The error depends on
the authentication method used.
Verify the authentication method and settings on the print
server.
08 LAN ERROR -
INFINITE DEFERRAL
There is a network congestion problem.
Note: If the print server is not connected to the network, this
error cannot occur.
08 AUTHENTICATION
IN PROGRESS
Link-level authentication is in progress.
09 LAN ERROR -
BABBLE
Check the network connections. If the connections are
intact, run the power-on self-test: turn the printer off, then
on again. If the error persists, replace the HP Jetdirect print
server. For replacement instructions, see the hardware
installation guide for your print server.