1–8 Troubleshooting
Help Is Available
For help specific to your notebook:
■ In Windows 2000 Professional, select Start > Help.
■ In Windows XP, select Start > Help and Support.
Refer also to the model-specific guides included with your
notebook. Model-specific guides vary by model. Typical titles
include: Startup Guide, Hardware Guide, Software Guide, and
Reference Guide. Model-specific guides may be printed or
provided on the Documentation Library CD.
For general troubleshooting help: This troubleshooting guide
provides general troubleshooting tips. These tips apply to most
notebooks but do not include model-specific procedures.
Help from the World Wide Web
Most hardware and software manufacturers provide extensive
troubleshooting information on their Web sites and provide their
Web site address on their packaging or documentation.
At the HP Web site, you can browse the reference information or
submit questions via email to customer support specialists. To
access the support area of the Web site, use your Web browser
to visit:
http://www.hp.com/support
To access specific areas of the HP Web site directly, HP
recommends that you use the links in the Help and Support
Center utility. To access the utility:
■ In Windows 2000 Professional, select Start > Help.
■ In Windows XP, select Start > Help and Support.
320399-002.book Page 8 Thursday, June 19, 2003 1:17 PM
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