Troubleshooting 2–1
2
Problems and Solutions
Before You Begin
This chapter contains general solutions to problems that you may
encounter with your notebook. Try the solutions one at a time. If
a single problem has multiple solutions, try the solutions in the
order in which they are presented.
Because the listed problems and solutions are general:
■ The problems and solutions apply to most, but not all,
notebooks. Some problems and solutions may not apply to
your model.
For example, some models may not have volume control
buttons; others may not have drive bays. If a solution involves
hardware or software that is not available on your model, try
the other solutions.
■ The solutions do not include detailed procedures which vary
by model. For detailed model-specific procedures, refer to the
model-specific documentation included with your notebook.
For example, if a solution suggests that you update system
ROM, you might need to refer to a guide entitled Software
Guide or Reference Guide to obtain ROM update instructions
for your model.
■ The problems and solutions include alternate terms for
similar features.
For example, some models have a power button and others
have a power switch. Since power buttons and power
switches have similar functions, a solution may suggest that
you “press the power button (or slide the power switch).”
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