HP Z230 User Manual

Calling support
At times you might encounter an issue that requires support. When you call support:
●
Have the computer readily accessible.
●
Write down the computer serial numbers, product numbers, model names, and model numbers
and have them in front of you.
●
Note any applicable error messages.
●
Note any add-on options.
●
Note the operating system.
●
Note any third-party hardware or software.
●
Note the details of any blinking LEDs on the front of the computer (tower and desktop
configurations) or on the side of the computer (all-in-one configurations).
●
Note the applications you were using when you encountered the problem.
NOTE: When calling in for service or support, you might be asked for the product number (example:
PS988AV) of the computer. If the computer has a product number, it is generally located next to the
10-digit serial number of the computer.
NOTE: On most models, the serial number and product number labels can be found on the top or
side panel and at the rear of the computer (tower and desktop configurations) or on a pull-out card on
the side of the display (all-in-one configurations).
For a listing of all worldwide support phone numbers, go to http://www.hp.com/support, select your
region, and click Connect with HP in the upper-right corner.
74 Chapter 4 Diagnostics and troubleshooting

HP Z230 Specifications

General

Product type	Workstation
Motherboard chipset	Intel® C226
ECC	Yes
Memory slots	4x DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	1600 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	32 GB
Memory layout (slots x size)	1 x 4 GB
Chassis type	Desktop
Product color	Black
Country of origin	China
Placement supported	Vertical
Number of 3.5\" bays	1
Water cooling system	No
HDD speed	7200 RPM
RAID levels	0, 1
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
PS/2 ports quantity	2
DisplayPorts quantity	3
Serial ports quantity	-
USB 2.0 ports quantity	6
VGA (D-Sub) ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	4
Ethernet LAN data rates	10, 100, 1000 Mbit/s
On-board graphics card ID	0x412
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4600
Maximum on-board graphics card memory	1.74 GB
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1150 MHz
Power supply	240 W
Tcase	72.72 °C
Bus type	DMI2
Stepping	C0
Processor cache	6 MB
Processor model	i5-4570
System bus rate	5 GT/s
Processor family	Intel® Core™ i5
Processor socket	LGA 1150 (Socket H3)
Processor codename	Haswell
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Processor lithography	28 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3.6 GHz
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	84 W
Maximum number of PCI Express lanes	16
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Operating system installed	Windows 7 Professional
Scalability	1S
Processor code	SR14E
Processor ARK ID	75043
Intel TSX-NI version	0.00
Processor package size	37.5 x 37.5 mm
Graphics & IMC lithography	22 nm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2013D
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	384 mm
Width	337 mm
Height	100 mm
Weight	7200 g