HP Z4 G4 User Manual

Mouse does not respond to movement or is too slow.
Cause Solution
CAUTION: When attempting to resume from Sleep state, do not
hold down the power button for more than four seconds.
Otherwise, the computer will shut down and you will lose any
unsaved data.
Solving hardware installation problems
You may need to recongure the computer when you add or remove hardware, such as an additional drive or
expansion card. If you install a plug and play device, Windows automatically recognizes the device and
congures the computer. If you install a non-plug and play device, you must recongure the computer after
completing installation of the new hardware. In Windows, use the Add Hardware Wizard and follow
the instructions that appear on the screen.
To open the Add Hardware Wizard, open a Command Prompt and open hdwwiz.exe.
WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system
board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect
the power cord from the AC outlet and allow the internal system components to cool before touching.
Table 6-1 Solving hardware installation problems
A new device is not recognized as part of the system.
Cause Solution
Device is not seated or connected properly. Ensure that the device is properly and securely connected and
that pins in the connector are not bent down.
Cable(s) of new external device are loose or power cables are
unplugged.
Ensure that all cables are properly and securely connected and
that pins in the cable or connector are not bent down.
Power switch of new external device is not turned on. Turn o the computer, turn on the external device, then turn on
the computer to integrate the device with the computer system.
When the system advised you of changes to the conguration,
you did not accept them.
Reboot the computer and follow the instructions for accepting
the changes.
A plug and play board may not automatically congure when
added if the default conguration conicts with other devices.
Use Windows Device Manager to deselect the automatic settings
for the board and choose a basic conguration that does not
cause a resource conict. You can also use Computer Setup to
recongure or disable devices to resolve the resource conict.
Type device manager in the taskbar search box, and then
select Device Manager from the list of applications.
USB ports on the computer are disabled in Computer Setup. Run the Computer Setup utility and ensure that Device available
is selected for appropriate USB ports under Advanced > Port
Options.
56 Chapter 6 Troubleshooting without diagnostics

HP Z4 G4 Specifications

General

Tcase	65 °C
Bus type	QPI
Stepping	U0
Processor cache	8.25 MB
Processor cores	6
Processor model	W-2133
System bus rate	0 GT/s
Processor socket	LGA 2066 (Socket R4)
Processor threads	12
Processor codename	Skylake
Processor frequency	3.6 GHz
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
Processor operating modes	64-bit
ECC supported by processor	Yes
PCI Express configurations	1x16, 1x4, 1x8
Thermal Design Power (TDP)	140 W
Number of processors installed	1
Maximum number of PCI Express lanes	48
Memory types supported by processor	DDR4-SDRAM
Memory clock speeds supported by processor	1600, 1866, 2133, 2400, 2666 MHz
Memory bandwidth supported by processor (max)	85.3 GB/s
Maximum internal memory supported by processor	512 GB
Operating system installed	Windows 10 Pro for Workstations
Memory slots	8x DIMM
Internal memory	16 GB
Memory channels	Quad-channel
Memory clock speed	2666 MHz
Maximum internal memory	256 GB
Memory layout (slots x size)	2 x 8 GB
HDD speed	7200 RPM
RAID levels	0, 1, 5, 10
HDD capacity	1000 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
HDD interface	SATA
SSD interface	PCI Express
Storage media	HDD+SSD
Optical drive type	DVD-RW
Card reader integrated	No
Total storage capacity	1256 GB
Discrete graphics card model	Not available
Power supply	1000 W
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	10
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity	2
Sustainability certificates	ENERGY STAR
Chassis type	Tower
Product color	Black
Country of origin	China
Intel® vPro™ Platform Eligibility	-
Audio chip	Realtek HD ALC221
Product type	Workstation
Motherboard chipset	Intel® C422
Scalability	1S
Processor code	SR3LL
Processor ARK ID	125040
Processor package size	45 x 52.5 mm
Supported instruction sets	AVX, AVX 2.0, AVX-512, SSE4.2
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	445 mm
Width	169 mm
Height	386 mm
Weight	10200 g